The staff were incredibly friendly and the hotel had a lovely atmosphere. However, the rooms could definitely use an update, and there were some issues with noise from outside and maintenance. Overall, a pleasant experience, just with a few areas needing improvement.

i had a fantastic time at the renaissance! the staff were incredibly friendly and went out of their way to help us with local recommendations. the quality of the room and access to top-notch coffee were a refreshing upgrade from my last stay in st augustine.

the air conditioning was loud

The staff provided exceptional service, making check-in seamless and accommodating special requests, including an early arrival. The beautiful furnishings and on-site dining add to the experience, though the sofa bed's missing mattress was inconvenient. While the location is ideal near key attractions, the cleanliness of the facilities could use some improvement.

Our two-night stay was highlighted by a gorgeous balcony view overlooking the golf course and exceptional dining at The Villagio Restaurant. The breakfast buffet had countless delicious options that made mornings a delight.

The hotel features beautiful decor, and spacious common areas, making it easy for seniors to navigate. The seating areas are comfortable, encouraging relaxation, and I particularly enjoyed the stunning art pieces that gracefully enhance the ambiance.

Better accessibility options for seniors would be appreciated.

amazing staff made our stay special, including fabulous breakfast service from caring staff

Exceptional service, beautiful property.

The location offers a stunning lobby and a friendly atmosphere. During our stay, the pool area was a highlight for our family, providing a great way to relax after our daily activities. However, the room dampness was a little uncomfortable, and we found the pull-out couch bed to be less than clean upon arrival. Overall, the amenities and staff were enjoyable, but there are definitely areas for improvement.

This place suits me perfectly, offering free Wi-Fi, a fitness center, and a beautiful outdoor pool. The staff once gave me the best local taxi tip, which I really appreciated. I'll definitely be back for another holiday!

The staff was friendly and truly attentive like Whitney the hostess she always greeted us with a smile every morning at the restaurant and kept the mood light. The breakfast buffet was amazing, everything fresh but that chocolate chip banana bread wow just divine.

It wasn't exactly cheap but considering the amenities we still found it acceptable.

Clean room, friendly staff, good breakfast, with a convenient location that made it easy for us to explore the nearby attractions and enjoy the outdoor swimming pool during our stay.

N/A

The staff offered quick check-in and support while I settled in. One staff member even carried my bags to my room without hesitation, which made things easier for me during my stay. My room had a nice view, and the wi-fi was free thanks to my membership. I appreciated having the option to log into my streaming services on the TV, which was helpful during my downtime.

The air conditioning was loud and disruptive. I dealt with some confusion regarding my reservation on the last day, which caused me additional stress.

our stay at the renaissance was fantastic! the customer service was truly the highlight, especially with john the porter and aly the concierge. they provided great tips for our day and made our reservation mix-up a breeze. the room had a lovely view and there was plenty of quality coffee available. the location was perfect for exploring local attractions.

would recommend

Caddyshack nearby—perfect for afternoon grub! Plus, the staff here were super friendly and welcoming, making our stay that much sweeter. The lobby is stunning, and the outdoor vibes are perfect for chilling after a long day of exploring.

However, we did find cockroaches in our bathroom, which is a bummer. Check-in was smooth, but the lack of concern from staff afterward raised eyebrows. Still, the charming atmosphere kept our spirits high!

Comfortable room, excellent staff, which made our stay enjoyable with their helpful and friendly service during check-in and throughout our time, as well as the outdoor swimming pool that was great for relaxing.

No